POEME by Lancome

Shipping

• Complimentary ground shipping within 1 to 7 business days
• In-store collection available within 1 to 7 business days
• Next-day and Express delivery options also available
• Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
• See the delivery FAQs for details on shipping methods, costs and delivery times

Returns and Exchanges

• Easy and complimentary, within 14 days
• See conditions and procedure in our return FAQs

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